Thursday, January 01, 2009

My Traveling Ordeal: To Montana and back

It seems a little too late to blog about this. Nonetheless, I am going to journal this down while it is still fresh in my mind, to remind me of God's goodness in helping me endure and navigate through life's little distresses that presented during my travel to Montana and back.

21st December 2008 (Saturday):
I hopped onto the Super Shuttle to fetch me to Newark Airport, New Jersey, only to realize that both the boot straps belonging to the 300-dollar pair of UGG boots I just purchased the night before were no longer on my boots. Unstrapped and dangling from my boots as I was making the 100m dash for the shuttle (rushing late as usual), they had fallen off--one at the lobby area of my apartment building, and the other into the heap of snow at the sidewalk of Broadway where my building was. Immensely distress set in (although technically I could still put on and secure the shoes). I immediately made an SOS call for help to retrieve my boot straps. After 4 repeated phone calls that went unanswered, I decided to leave a text message. Fortunately, my phone call was responded to eventually (after a grueling 10 min wait as my shuttle drove further and further uptown), and my boot straps were found. Thank God! Thinking that the worse had happened and nothing else should go wrong after that little "setback" (well, I said that too early). I made it onto the shuttle and got to Newark in good time. The check-in queue was terribly long, but unsuspecting of any possible complications that could arise, I waited in line thinking that I was early and time was on my side. To cut the long story short, the queue barely moved after 2 hours and rumors of the flight being canceled were verified to be true. By the time I got to the counter, I was informed that my flight to Minneapolis, where my connecting flight to Montana was supposed to take off from, was canceled and the next earliest flight they could give me was on the following Tuesday, 23rd Dec. With that, my vacation period was reduced by half from a week to three days four nights (my airticket cost approx USD1400!). Resigned, I took a 2-hour-ish ride on the express bus and subway back to Manhatten, and trekked back on the icy ground to my apartment, lugging my luggage along. It was utterly distressing and awfully! The weather was freezing and the journey back was very rough (to keep the story short, I won't elaborate). Oh well, at least I wasn't stranded in the airport with nowhere to go.

23rd December, 2008 (Tuesday):
This time I was determined to fly, but it sure wasn't going to happen without a struggle. My shuttle was 15 min late. The driver dilly-dallied and by the time we got onto the highway to Jersey, we were stuck in a traffic jam. The whole journey was stressful for me. By the time I got to the airport, it was half an hour to departure time. I noticed that the queue was short at the check-in area and thought I would be able to make it, but before I could even heave a sigh of relief that I made it, I was told that they had "locked down" on all check-ins for the flight I was taking. I went hysterical!! I was in disbelief. I went to the counter to demand an explanation. They said there was nothing they could do. I hurled at the counter staff and demanded a refund if I wasn't going to be permitted to go onboard. I was intensely furious. They told me that I had to call up their office to enquire about and obtain any refund. I was livid because I had been making phone calls to the airline (which I would not explicitly mention here) for the past few days to enquire about earlier flights out to Kalispell, Montana, but I hadn't been able to get through. Adamant about making it onboard this time, I continued to create a scene. The manager subsequently made a check on the system and realized that I had made a prior check-in online and that I should be allowed to board the plane. They directed me to rush to the gate. There were other passengers queuing at counter that did not make it on the flight because they didn't. With 10 min before the plane took off, I ran to the gate with my luggage, and eventually made it. That was really close. Subsequently, I managed to fly to Minneapolis and caught my connecting flight to Kalispell. Thank God!

27 December, 2008 (Saturday):
After the nightmare I had experienced in my trip to Montana, I wasn't expecting anymore hiccups. But I guess God had other plans to stretch my limits and challenge me. A snow storm was anticipated to arrive in Kalispell after 11am on Saturday. At 8.30 am, I boarded my plane after checking in my baggage, unsuspecting of what was to come and thinking that I was going to miss the impending storm. Shortly after boarding, I was kinda sleepy and dozed off in the plane before take-off. At around 9.10 am, I was awoken by a small commotion. I openned my eyes and to my amazement the plane had not taken off! A lady in the seat across the aisle and diagonally behind me was sobbing away, moaning that she had to fly to Washington because she had a job. In the words of the 11-year-old boy sitting in the seat behind me, she appeared to be "mentally disturbed". Shortly, a ground staff from the airline came onboard and coaxed her to leave the plane with the assurance that alternative arrangements would be made for her to travel to Washington. Apparently, the plane couldn't take off because the runway was too slippery and the plane was too heavy to fly. The flight attendant requested for 8 volunteers to leave the plane--each passenger would be compensated with a $300 airline voucher. After 8 volunteers left, they did a count and requested for 7 more people to get off the plane. And then, 4 more, and eventually 1 more. After 20 minutes of tension and suspense, the plane was de-iced (they sprayed some redish-fluid and green substance all over the body of the plane), we finally took off. By then it was 9.30 am and the flight had been delayed for an hour.

When I reached St. Paul International Airport, my connecting flight to Newark had taken off. I was re-booked on a flight that was 5 hours later to Detroit, Michigan, for a connecting flight back to New Jersey. With no boarding pass issued and simply given verbal instructions to go to Gate F7 to wait for my next flight out to Detroit, I felt utterly unsettled. Thank God, I made an SOS call to New York, and was able to check-in online for seats onboard the flights I was taking. I secured my seats and made it to Detroit and finally back to Newark. I reached Newark at 11.30pm (according to the original itinery, I was supposed to meet my parents at the airport at 4.50pm!). To cut the long story short, my baggage was located to be stuck in Minneapolis. I left my details and went to the ground transport counter to call for a Super Shuttle. The shuttle came after 90 min, and by the time I reached home, it was 2 am. I was upset but relieved to have made it back safely.

28 and 29 December 2008:
Around half past 10 at night, I received a voice mail message from the baggage services instructing me to give them a call on their hotline. They informed me that my baggage would be delivered to me soon and the driver would call me when he made the delivery. I got home close to midnight, and the driver had yet to call. I made another phone call to the hotline and they said the driver would call me. Close to 2 am, the driver had not called and I gave up and went to bed. Shortly after 3 am, I was awakened by a phone call. The driver was on the line and told me that he was nearby and that he would be arriving shortly to deliver my baggage. Rustling out of bed and putting on my coat, I rushed down to receive him and finally got my luggage back. But I certainly wasn't happy from being awakened at 3 am in the morning!